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Chaser
05-10-2003, 09:04 AM
Hi everyone,

Has anyone had compatability problems with a matrox g550 on xp pro?
I have an Abit BH7 board with 2.53 Gb P4,
512 DDR 333, and Hammerfall sound card.

The machine locks up all the time, during any or no operation (ie. it crashes when I leave the room)
Somtimes it doesn't boot at all.

I swapped the 550 out for NVidia card I had lying around and its ROCK solid - I left it doing loads of stuff for 2 days with no problem so I guess its the matrox.

I'd be glad of any help with this as the shop arent that helpful because it worked in their machine - which should mean that the card isnt faulty
Cheers

toonerama
05-11-2003, 07:04 AM
This probably isn't much help, but my G550 works flawlessly with Win XP Pro SP1. I have a P4 on an Asus P4T533-C. So as you suspect, must be some compatibility problem between Matrox/Abit.

With a quick search, the only vaguely relevant thing I found was this:
http://www.matrox.com/mga/support/faq/details.cfm?id=104

Chaser
05-11-2003, 09:55 AM
Thanks for the response toonerama. I think
I'm getting closer to the root of the problem. I'll post any developments.
again, thanks for getting back.

jdier
05-13-2003, 07:03 AM
Chaser,

My problem is completely dissimilar to yours, however, with my G450 I was able to solve a bunch of problems by upgrading the driver to the latest version of XP signed drivers.

Chaser
05-13-2003, 07:51 AM
The card is with the dealer at the moment but when i get it back that will be the first thing i do - thanks for responding

dawboxpro
05-13-2003, 01:42 PM
I was upgrading a clients system and loaded the G550 drivers from the web, the latest version.

After doing so my system went to hell in a hand bag. After carefull thoughts to what made me arrive at this problem I figured it was the AGP 8x driver option that is part of the motherboard software install.

I redid the OS and then did not choose the driver and the system worked fine.

You might want to take a lok at what drivers you installed, or had installed before you put the card in and ran the drivers.


This was the first time I have ever had an issue with the G550 ever on a ASUS motherboard after hundreds of installs.

Chaser
05-14-2003, 06:31 PM
When you say you redid the OS, did you do that to remove the motherboards AGPx8 software from the registry? I'm not being funny, I just don't know alot about this stuff. Cheers

Pretty Pretty Cyanide
05-14-2003, 11:23 PM
If that's the case go into your BIOS and switch the AGP speed to 4x or even 2x. Test it out for my curiousity :P

BIOS: restart comp and hold DEL or F12,10 key down.

Neil Wilkes
05-19-2003, 04:42 AM
Confirm. The G550 is NOT AGP 8x compatible.
Look out for the new P750. 64 Mb RAM, triple head! Wahey. I already pre ordered mine.